Support

Bus Driver Companion Support

Need help with Bus Driver Companion? Contact the developer at gaffers73@icloud.com.

Common help

Worksheet import

• Confirm the correct email account is connected in Email Import.

• Manual checks search only the selected provider.

• Automatic checks depend on device background-processing rules and may not run at exact times.

• Never send passwords, access tokens or private email contents in a support request.

Backup and restore

• Sign in to Driver Companion before using cloud backup or restore.

• Use the same linked Driver Companion account when moving to another supported device.

• Keep the original device and its data until the restored records have been checked.

Subscriptions

• Subscriptions are managed through the Apple App Store or Google Play account used for purchase.

• Use Restore Purchases in the app when reinstalling or changing devices.

• Cancellation and billing changes are handled in the device’s App Store or Google Play subscription settings.

Account and data deletion

Use the Delete Account page on this site for instructions. Back up anything you need before requesting deletion because deleted cloud data may not be recoverable.

When contacting support

Include the app version and build number, phone type, operating-system version and a description of what happened. Do not include passwords, authentication codes, tokens or full worksheet/email contents.

Important

Bus Driver Companion is not approved or endorsed by the NHVR. Its fatigue calculations and warnings are guidance only. Drivers remain responsible for meeting all applicable work, rest, fatigue and work-diary requirements.